What they said above ^^
But also, just out of curiosity, what is your IGN?
I know how you feel btw. Before I was staff, there would be times where I would make sit requests that either wouldn't be handled or would take forever to be addressed (Recently, however, this has gotten a lot better imo). If you have made sit requests and they aren't being addressed in an appropriate amount of time, feel free to pm a staff member and politely ask if they are available to help at that moment. That tends to remind us that we have an issue to address.