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We don’t do refunds on digital goods. Your kid shouldn’t have unmonitored access to your computer and billing details. Your account has been perma banned for fraud unless you cancel the chargeback. 

 

0.5 ONLINE SHOP TERMS

Engaging in transactions through our online shop or purchasing virtual items using payment services such as PayPal is governed by the following terms:

  • 0.5.3 Chargebacks: Initiating a chargeback will result in a permanent ban from our community and servers. Access may be reinstated only once the chargeback issue is resolved to our satisfaction.

Refunds will not be given for any service unless granted otherwise.

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11 hours ago, Taezon said:

Hey, my kid used the credit card without the permission. Just found out today. I would like to have a refund for the lifetime whatever it is. Thank you 

Id suggest removing you CC from whatever web browser you use. Log out of PayPal and remove ur CC from steam.... this is a story as old as micro transactions themselves, youre an adult you should know kids do stupid shit like that man. Take the steps to not let ur kiddo do these kinda things

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